.  About Us:
Imperial School of Management (ISM) is an education center that provides various qualifications in Business Management. The delivery is done via different modes to learners within UAE and globally (online/onsite/blended).

2.  Terms & Conditions:

Inclusion is mandatory and should have the below-mentioned points.
ISM is an organization registered in the Emirate of Sharjah, UAE.
Courses, degrees, diplomas and certificate qualifications are offered through partner bodies and institutions and its recognition is subject to change.
Venues, mode of delivery, schedule, affiliations, etc. are all subject to change.
ISM reserves all final rights.
•  There is an age restriction to minors/users under the age of 18.Therefore they shall not register as  Users shall not transact on or use the website
• Security capabilities and policy for transmission of payment card details has to be mentioned on their website.

3.  Privacy Policy:
This privacy policy is for this website- www.ism-edu.org and served by Imperial School of Management (ISM) which governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

Use of Cookies

This website uses cookies to better the user’s experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or forbid the use of cookies on their computer / device. This complies with recent legislation requirements for website’s to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take the necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html
Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for the conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until it has no validity. Every effort has been made to ensure a safe and secure form to email submission process, but users are advised that using such forms to email processes are done at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer, or to assist you in answering any questions or queries you may have submitted. Also included is using your details to subscribe to any email newsletter program(the website operates), but only if this was made clear to you and your express permission was granted when submitting any form to email processor. Or, whereby the consumer (you) has previously purchased from or inquired about any of the company’s product or service that relates to the email newsletter. This is by no means an infringement of  your user rights in regard to receiving email marketing material since your details are not passed on to any third parties.

Email Newsletter:
This website operates an email newsletter program, used to inform subscribers about products and services offered. Users can opt to subscribe through an online automated process, but at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
All personal details relating to subscriptions are held securely. No personal details are neither passed on nor shared with companies or people outside the company who operate this website. Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity this is by no far a comprehensive list.
This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this web site. (External links are clickable text / banner / image links to other websites, similar to; Folded Book Art or Used Model Trains For Sale.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Therefore, users should note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links. This website does not contain sponsored links and adverts. Social Media Platforms Communication, engagement, and actions taken through external social media platforms that this website and its owners participate on being custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate or engage through them with due care and caution in regard to their own privacy and personal details. This website or its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion, and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] Users are advised to take caution and good judgment before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information

  • Twitter Privacy Policy
  • Facebook Privacy Policy
  • Google Privacy Policy
  • LinkedIn Privacy Policy
  • Mailchimp Privacy Policy
  • “All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.
  • “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customer’s are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

4.  Items/Products/Services Pricing:
The program fee payment description is as mentioned in a brochure which gets revised without prior intimation. ISM is not responsible for variation in the fees displayed on other websites. No two offers can be clubbed. Monthly offers can be claimed only during the offer period. It is management’s discretion on entire pricing policy and subjective charges.
ISM(Imperial School of Management) offers short and long-termBusiness Management programs that are customized to suit working professionals in the best manner possible. ISM (Imperial School of Management) has no control over partners or other governing bodies/institutions. Students cannot hold ISM (Imperial School of Management)accountable for force major.
Registration 2500 – 2000 Awards/Certificates

  • Fees once paid will not be refunded under any circumstances.

Note: Additional VAT @ 5% applicable for all the above fees.

5.  The method of Payment, Card Types accepted and Currency: Inclusion is mandatory and should have the below-mentioned point.  Learners to retain proof of the payment made and even notify the concerned personnel about the payment. Accounts team is authorized to give final confirmation of the transaction.
Primary Currency of Payments : AED or USD.

6.  Admission & Certification Policy: Admission and provision of the certificate are subject to fulfilling the eligibility criteria, clearing all dues as agreed towards the program and also providing necessary documents as specified for every program. Failure to which ISM and partners do not take any responsibility of providing any document claiming completion and attendance of the program. ISM and partners do not guarantee any credibility of validity/equivalency/recognition of qualification that may be required by different countries, education bodies or validating organizations.

  • This to confirm that Imperial School of management does not deal or provide any goods or services to any sanctioned countries in accordance with the federal law of UAE.

7.  Refund & Cancellation Policy: Students cannot claim for any refund/reduction and management will not refund any fee under any circumstances.

8.  Missed Session & Repeat Policy: ISM will not provide any repeat of sessions which is already conducted. Students are requested to refer to the recorded sessions which are available with the Academic affairs & student support for a charge of AED 100/-.

9.  Contact Details: For any inquiries and complaints/suggestions, please contact  Email: [email protected]

Contact No:(+971) 56 56 56 346/ (+971) 67465248.

Imperial School of Management Location : United Arab Emirates.

10.  Governing Law and Jurisdiction: Inclusion is mandatory and should have any one of the below-mentioned points.

  • “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”